Frequently Asked Questions

Everything you need to know about your new favorite lounging spot.

What makes vetsak® products unique?

Our products feature a unique pressure-relieving hybrid memory foam filling, combined with high-quality, exchangeable covers that offer unparalleled comfort and longevity.

Are the covers machine washable?

Yes, all vetsak® covers are designed to be easily removed and are machine washable at 30°C, ensuring your furniture stays fresh and clean.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days within the EU. You will receive a tracking link via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund.

Do you offer a warranty on your furniture?

We take pride in our craftsmanship and offer a 5-year quality guarantee on all our products, covering manufacturing defects and foam durability.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Klarna, and Apple Pay for a secure and seamless checkout experience.